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How To Fix Samsung TV With Sound But No Picture? It’s fun to watch TV on a larger screen. It gives the picture a more accurate visual color and detail. However, the Samsung TV Black Screen issue occasionally prevents the content from being displayed on the screen.

Why does this happen?

As a result, the television screen goes black, but the sound continues to play. The smart tv screen goes black because there may be a problem with the cable placement. There is nothing to be concerned about because you can easily resolve this problem.

Samsung TV With Sound But No Picture
Samsung TV With Sound But No Picture


You must reset your Samsung TV if it has sound but no picture. Unplug your television and wait 60 seconds. Press and hold the power button for 30 seconds while the TV is unplugged. Reconnect your Samsung TV after the 60-second timer expires.

1. Power Cycle Your Samsung TV

While it may seem obvious, unplugging your Samsung TV from the wall outlet is the most common way to get the picture back up and running. The key here is to wait the entire 60 seconds. Have some patience and wait at least one minute before plugging it back in.

Find and hold the power button on your Samsung TV for about 30 seconds while it is unplugged. Check that you’re holding the power button on your TV, not the remote!

This helps to drain any remaining power in your TV’s capacitors and allows the TV to soft reset itself. This is not the same as simply turning on and off the TV with the remote.

When you plug the TV back in after 60 seconds, it should power back up without a hitch. While this fix should work in about half of the cases, the other half may be a little more difficult. Continue reading if you’re still having trouble getting your Samsung TV’s picture back.

2. Check All HDMI Connections

If power cycling your Samsung TV does not solve the problem, the next thing you should check is your HDMI connections. If you’re connecting anything to your TV via HDMI, make sure the connections are tight! That entails unplugging them and then securely plugging them back in.

With the growing popularity of HDMI streaming devices such as Roku and Firestick, an increasing number of Samsung TV owners report that their TV has sound but no picture. And it’s frequently due to a faulty HDMI connection.

Bad HDMI connections come in a few forms:

  • Loose HDMI connection
  • Faulty HDMI port
  • Bad HDMI cable

If you’ve confirmed that the connection is secure, double-check that you’re on the correct Input channel as well. To do so, locate the HDMI port on the back of your television. There should be a label or some writing on your TV above the HDMI connection indicating which HDMI port number it is.

Take note of that number (HDMI “2” in the preceding example). Then take out your Samsung TV remote (NOT your Roku or Firestick remote, if you’re using those) and press the SOURCE button (or INPUT). You’ll probably have to toggle this a few times before you find the corresponding input on your TV.

If the connection is secure, and you’re on the correct input, I would try connecting to a different HDMI port. Samsung TVs often have multiple ports, sometimes up to four! Use a different port and see if you get the picture back. If not, the last possible fix here is to replace the HDMI cable you’re using and see if that does the trick.

3. Issue With Samsung TV Backlight

If nothing has worked up to this point, it is very possible that your Samsung TV’s backlight is broken. Every TV has a backlight that helps to illuminate the screen. Consider the backlight to be the flashlight that illuminates the puppet show.

It’s nearly impossible to watch the show when it’s not working! If you have an LCD TV, the problem is most likely your CFL lights. If you have an LED TV, your LED lights could be faulty.

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To test whether or not this is the case, turn on your TV and then bring a flashlight very close to the screen. When you flash the light, look closely to see if there is any image on the screen. If you see a picture but it’s extremely faint, it’s most likely because your TV’s backlight has failed and needs to be replaced.

4. Problem With Samsung TV Screen

If your backlight is working properly, you most likely have a problem with your Samsung TV’s screen, which is much more difficult to resolve because there are a number of different components inside the TV that could be causing it.

The T-con board, Cof-IC, or Scalar PCB are the most likely culprits (power control board). If you’re handy and daring, you can remove your Samsung’s back panel and try to replace these components yourself.

However, you are probably better off hiring a trained television technician to do the work for you. Keep in mind that the screen size has a significant impact on the cost and whether or not a repair makes financial sense.

Repairing a TV that is 32′′ or smaller is rarely worth the labor costs (just because the screen is smaller doesn’t mean it takes any less time to fix!). Unless you can do the work yourself, buying a brand new TV is probably your best bet these days.

How To Fix Samsung TV With Sound But No Picture?
How To Fix Samsung TV With Sound But No Picture?


5. Samsung TV Support

However, before you go shopping, you should definitely contact Samsung support. They provide a variety of service options, including in-home service and mail-in options.

The cost of this service will vary depending on the final diagnosis and whether or not the work is warrantied. The good news is that a certified Samsung technician will inspect your device.

6. Warranty for Samsung TV

You can also check online to see if your television is covered by Samsung’s warranty. Unfortunately, Samsung TV warranties typically last only one year, and the majority of cases I’ve heard of TVs turning on by themselves are on TVs that are several years old. It’s still worth a shot.


There can be many causes for the black screen problem. It is wise to study the causes before the solutions as they can help with the final fix.

  • The most common cause of a black screen is a problem with the sources to which the TV is connected. The black screen could be caused by a loose/damaged/dirty cable, an inactive power source, a cable from a DVD player, or other external sources. The problem can be resolved by disconnecting and reconnecting the cables. To see if your TV has this issue, press the “MENU” button on your remote.
  • If the TV displays the menu options, the issue is with the source. The TV is having difficulty displaying data from the source to which it is connected.
  • Another source issue could be related to your Samsung TV’s “INPUT” settings, which may be set to a different input than the one that is actually sending signals to it. As a result, the TV would display a black screen while emitting signals from the dormant source. The following question contains all solutions relating to “sources.”
  • Outdated firmware may be to blame for the black screen. Because of the numerous applications available on modern televisions, they use operating systems. These smart TVs require regular updates to ensure that everything works properly. The solution is to update the firmware on the television.
  • Less likely causes of the black screen are the TV’s settings. Setting such as “Energy Saving Mode” will turn off the display after a period of inactivity. It is fairly obvious that enabling these settings will result in issues such as the black screen.
  • A hardware problem could be the root of the black screen. A fault in the panel or a failure in the circuit board can cause the TV to malfunction and stop working. In such cases, your options are limited, and you must consult a professional (or a Samsung repair office).
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There are a few options for resolving this issue. However, because diagnosing the cause is difficult, you must apply the solutions step by step, beginning with the simplest and progressing to the more complex ones.

This way, you can rule out each possibility, and if the TV works after any of the steps, you’ll know what caused the black screen.

Alternative Video: No Picture On Samsung TV – Fix It Now

No Picture On Samsung TV – Fix It Now

1. Soft reset your TV

Unplug your TV for 60 seconds and plug it back in. I mention this fix in many of my tutorials, it is so simple, yet effective.

2. Reboot your TV

Unplug your TV again and hold the power button on your remote for about 30 seconds. Then plug the TV back in.

3. Check the cables

To begin, inspect all of the cables connected to the back of the television. This will resolve the issue with any external sources (if the problem was caused by them). Remove all of the cables and reattach them correctly.

Make certain that you use high-quality HDMI cables. If the black screen persists and you can see the menu options after pressing the remote button, you must unplug all external resources and re-plug them. This will resolve any temporary issues that may have arisen in those devices.

Also, make sure your cables aren’t dirty or dusty, as this can significantly impede the connection and potentially cause the black screen. To clean the HDMI socket, take a can of compressed air and blow it into it. Furthermore, you can apply a contact cleaner to the HDMI plug, which when inserted will clean the contacts in the HDMI socket.

4. Select the right Source

By pressing the “sources” button on the remote, ensure that the correct input device is selected. Choose the source that you know is sending signals to the television.

It should be set to a TV source the majority of the time. To do so, navigate to Settings>Source>TV. If the problem persists, proceed to the next step. Additionally, ensure that the TV is set to the same source as your external device.

5. Change the HDMI input

This is a simple experiment, but it may help us solve our problem. If your TV, for example, was using HDMI 1 input, try switching it to something else and seeing if it works.

6. Turn off the Power/Sleep Settings

Press the menu button and switch off these settings from the “System” settings in the menu.To turn it off, go to Settings>General>System Manager>Time>Sleep Timer>Select Off.

7. Turn off the Energy Saving Mode/Eco solution

To turn it off, go to Settings>General>Eco Solution>Auto Power Off>Select Off.

8. Change the batteries in your remote

This sounds simple but has worked great for many people I know. On top of that, you can try to unplug your TV, and press all the buttons on your remote one by one to make sure one of them didn’t get stuck accidentally.

9. Try a different wall outlet

Sometimes a particular outlet might be at fault, so try doing this step to eliminate this issue.

10. Update the TV’s firmware

Go to the TV’s menu options and select the Settings>Support>Software Update>Update Now. Click on the “Software Update” option and follow the onscreen instructions to update the TV.

11. Factory reset your TV

If nothing seems to be working, let’s try a more radical solution. To factory reset your TV, follow these steps:

  • Press the Menu button on your remote control
  • Go to Settings
  • Support
  • Self Diagnosis
  • Select Reset
  • Enter your PIN( the default PIN is 0000)
  • Your TV will now start a reset process and once it is finished, the TV will reboot.
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12. Check Your Backlights

To begin, switch on your television. Next, hold a bright flashlight 1 to 2 inches away from your screen.

If you see an image where the flashlight beam hits the screen, this indicates that your backlight is broken. Most of the time, unless your TV is brand new and expensive, there is no point in attempting to repair it.

13. Unplug The Motherboard

This is a slightly more complicated method to try, but it may help us resolve our problem with the black screen. Simply follow these simple steps:

  • All of the screws on the back of your TV must be carefully unscrewed.
  • Then, find your TV’s motherboard and unplug all of the cables and ribbon cables that are connected to it.
  • Remove the circuit board.
  • Ascertain that all dust, if any, has been removed and that your motherboard is clean.
  • Replace the motherboard in the TV.
  • Make certain that all of the cables are properly reconnected.
Troubleshooting Samsung TV Screen Issues
Troubleshooting Samsung TV Screen Issues

14. Talk To Professionals

If you’ve tested all the options, the only thing left to do is to try contacting Samsung Support directly and see if they can offer any viable solution that will suit you.

15. Get a new TV

As you can see, it’s the most heartbreaking and final recommendation we can make. Consider the costs and the effort required to make your current television work. Is it worthwhile?

Getting a new TV is sometimes the better option, especially in this day and age when you can get a nice reliable TV without going bankrupt.


If your TV goes black and there is no sound, it means you have a hardware problem or a problem with your sources. If you can see the TV’s menu (by pressing a button on the remote), your television is still in good working order.

You will be able to recover your TV if you follow the steps outlined above. However, if you are unable to see the menu option, take the TV to a Samsung professional as soon as possible.


If you can see the menu options on the remote by pressing the “Menu” button, you can reset the TV normally by going to the settings and selecting the “Factory Reset” option.

If you cannot see this menu option, the TV may have a hardware problem. It is preferable to have a Samsung professional repairman look at the hardware problem.

CONCLUSION on Samsung TV With Sound

Don’t panic if your Samsung TV has sound but no picture; there are several tried-and-true fixes you can try to get things back up and running:

  • Power cycle your Samsung TV
  • Check all your HDMI connections
  • See if your TV’s backlight is still working
  • The issue may be with the screen itself
  • Contact Samsung TV support
  • Check your Samsung warranty

Hopefully one of these fixes worked for you. Were you able to get the picture back on your Samsung TV? If so, let me know in the comments below!

Why Does My Samsung TV Has Sound But No Picture?
Why Does My Samsung TV Has Sound But No Picture?

FAQs About Samsung TV Screen Issues

Why does my Samsung TV have sound but no picture?

With the growing popularity of HDMI streaming devices such as Roku and Firestick, an increasing number of Samsung TV owners report that their TV has sound but no picture. And it’s frequently due to a faulty HDMI connection. Loose HDMI connection is the most common type of bad HDMI connection.

What should you do if your television has sound but no picture?

Unplug the TV from the power outlet. Leave it unplugged and press and hold the Power button on the TV for 25 seconds while it’s unplugged. Release the power button and reconnect the power cord.

How do I reset my Samsung TV without picture?

To factory reset your Samsung smart television, use the remote control’s control buttons or the tv controller / remote control sensor buttons.

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