How To Troubleshoot Xfinity Router Blinking Orange? (7 Easy Methods To Try)

I’ve had the Xfinity Internet Plan for a while now, and I use their Xfinity Gateway, as well as their Cable Box for my TV. The Xfinity Gateway recently began blinking orange out of nowhere. I couldn’t connect to the internet, and I’d never seen anything like it before, so I had no idea what it meant.

So I went online to find out more. I found what I needed after a few hours of research and combing through vague tech articles and put together this comprehensive article. When the Xfinity Gateway receives a firmware update, it blinks orange.

If it doesn’t work, try rebooting your router, checking your cables, or connecting via Ethernet. If the problem persists, contact Support or think about replacing your router. Xfinity routers are outfitted with a variety of indicator lights that indicate the device’s status.

A steady white light, for example, indicates that your router is turned on, whereas a steady red light indicates that your device is not connected to the internet. But what does it mean if your Xfinity router flashes orange? If your Xfinity router is blinking orange, it is undergoing a firmware update.

After 15 minutes, the upgrade should be completed successfully. If your Xfinity router continues to blink orange after 15 minutes, unplug it, wait a full minute, and then plug it back in to reset the device.

If you don’t know what to do when your Xfinity router blinks orange and you have no internet connection, it can be a frustrating experience. Fortunately, I have a few tried-and-true tips for troubleshooting and resolving this problem.

WHY IS MY XFINITY ROUTER BLINKING ORANGE?

Now that you understand what it means to have this problem solely because of a lack of internet connection, let us look at why it continues to irritate you. You’ve probably noticed a number of light displays on your router blinking.

These lights are an excellent indicator that may assist you in quickly diagnosing problems. When you use your router or modem, the Xfinity modem blinking orange light problem appears, and you are unsure what it means or how to resolve it. We will do everything in our power to assist you in this matter.

According to the router manual, the Xfinity gateway’s blinking orange light indicates that it is most likely connected to the Xfinity network. You will have to wait approximately 15 minutes for this to occur. You are unable to connect to the internet as a result of firmware upgrades, and other internet-related issues may arise.

If the Xfinity Gateway does not function properly, try resetting your router, inspecting your cords, connecting via Ethernet, or contacting support. When the Xfinity Gateway’s firmware is updated, it blinks orange. If the firmware update fails, restart the router and double-check the cable.

The router will return to normal operation once the upgrade process is completed. If it blinks orange frequently then there could be some serious problem which could be caused by a service shutdown, faulty router/modem, or faulty hardware.

1. Problems with your ISP

You connect to the internet via a WiFi connection powered by your Xfinity modem. However, there are times when this fails, causing your connection to become slow and your various devices to lose connectivity.

Due to a lack of connectivity, an orange-flashing Xfinity router appears in front of you. This is most likely due to a problem with your Internet Service Provider. So, if you notice your internet connection slowing down, contact your internet service provider to investigate.

2. Using unreliable power sources

A power outage, which can be planned or unplanned, can be the main cause. As a result, there is some fluctuation within your modem.

It’s also possible to receive an error if your power continues to go out and on, because when the power goes out, you realize your internet isn’t working and try to restart it. If the technique is found to be failing, it could be due to a modem problem.

3. Running an outdated firmware

In today’s world, everyone is aware of the internet, and everyone updates their modem on a regular basis.

However, for some reason, this is not happening; it increases the speed of xfinity router blinking orange issues and you are unable to perform various types of online work. This problem arises as a result of a loss of internet connectivity, which must also be resolved.

4. Using a Faulty Modem

The issue with blinking orange on the Xfinity modem is bothering you, but you see some indications and conclude that the model is defective.

When you try to transmit or download data if the modem makes even the tiniest noise, it automatically provides you an indicator. All of these symptoms point to a malfunctioning modem.

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5. A defective Ethernet cable was used

You’ve probably seen that when the internet cables are faulty, we receive the slower version of the internet speed.

As a result, there is a breakdown inconsistency, and we do not receive adequate connectivity in a consistent quantity. The orange light on the xfinity modem is caused solely by all of these items connected to the internet.

6. There is a service outage in your area

You are suddenly unable to use any of the services for which you have previously paid. This is common as a result of Xfinity internet service outages.

Your Xfinity modem will then turn orange. This is also a common occurrence; however, you must wait a short time for this to happen; the problem will only appear on your screen for a short time.

WHAT DOES THE BLINKING ORANGE LIGHT ON THE XFINITY GATEWAY MEAN?

On the gateway, you’ll notice a variety of LED lights. They pretty much represent the router’s current state. It could be blinking or a solid color. The Xfinity gateway’s blinking orange light indicates that it is most likely connected to the Xfinity network.

The router’s lights are a good indicator of the device’s and the network’s current state. Normally, we see those lights blinking or solid, but it is important to understand what the color and behavior (solid or blinking) represent.

One such case is the Xfinity router blinking orange. If we take a quick look at the help section at the Xfinity’s website, we will see that the orange light flashing on the xFi Gateway (3rd Generation) and the xFi Advanced Gateway is stated as “all other color combinations”.

Additionally, it says that the orange light blinking on your Xfinity router indicates that the device is connecting to the Xfinity systems. A firmware upgrade is one of the causes of a blinking orange light on the Xfinity router.

Don’t turn off the router if this is the case. Wait until the firmware upgrade is finished. Another cause of the orange blinking light is a faulty or damaged splitter. Service disruption caused by inclement weather or scheduled maintenance. A faulty router or modem could also be the cause.

As you can see, there are a variety of causes for the Xfinity router to blink orange. Here’s what you can do to make it right. If the solutions in this article do not resolve the issue, you will need to contact support. However, let’s see what you can do to resolve this issue.

You may have trouble connecting to the internet because a firmware upgrade might be going on. It could also be blinking orange due to a service outage, faulty router/modem or a defective splitter. I’ll discuss each of these issues and also propose ways to resolve them.

1. Wait for the Update to Finish Installing

The firmware on the Xfinity gateway is being updated, which is one of the reasons it is blinking orange. A firmware is simply the software that is programmed into a device to ensure its proper operation.

Xfinity systems, like your computer and mobile devices, receive software updates on a regular basis. These updates may fix internal problems or add new features to your modem.

There’s nothing you can do about it while that’s happening. You just have to wait till the update is complete, as it is necessary for the smooth functioning of your modem. After that, it’ll only take a few minutes. But if it takes more than that, there might be some other issue at hand.

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2. Look for Internet Outages in your Area or With Your ISP

If your router has been blinking orange for several hours, it could be due to a service outage in your area. You can check for service outages using the xFi app or the Xfinity My Account app, both of which are available on the Google Play Store and the Apple App Store.

You should also check the company’s website to see if there are any service outages in your area. If the outage lasts longer than expected, you should contact your Internet Service Provider for more information.

3. Reboot the Router

Sometimes a simple reboot or power cycle will not suffice. If you have a problem with your mobile or computer device, this is probably the first thing you do. I recommend you do the same here. This can be done either manually or by using the Xfinity app on your phone.

However, because you need the internet to connect to the application, a manual reboot will suffice. In that case, unplug the router wires from its power source and plug it back in in a few seconds wait for the system to finish initializing. Then, see if the current situation persists. If so, look out for other alternatives. 

4. Check the Splitter for Damage

A splitter is a device that allows you to seamlessly transfer signals. It is intended to divide your internet cable into three sections and provide access to your phone, modem, and television. A faulty or damaged splitter could be the source of your router’s blinking orange light.

It prevents the internet connection from functioning normally. Connecting the internet cable directly to the router will solve this problem. When you’re finished, check to see if the orange light is still blinking.

5. Check the Cables

Sometimes, loose cables can be the cause of your Xfinity gateway blinking orange. This might happen if the wires aren’t connected properly.

This usually happens when you replace the equipment and move it to a different place to better signal or clean around it. To fix this issue:

1. Check whether all the cables are connected to the correct ports.
2. Replace all the damaged wires, if any.
3. Check if the cables are correctly connected at both ends.

6. Use an Ethernet Connection

Another reason your Xfinity gateway may be blinking orange is that there is no internet connection. This could occur if you are unable to connect to Wi-Fi. In that case, an Ethernet connection can help to solve the problem.

The Xfinity Internet Getting Started kit already includes an Ethernet cable. To resolve this issue, unplug the power cable and disconnect all of the router’s cables.

Connect one end of the ethernet cable to your router and the other to your modem. Connect all of the remaining wires. Connect both the modem and the router to their respective power sources.

7. Faulty Router

If the Orange Light persists, it is possible that your router is to blame. Some older routers are ineffective when used with newer Internet connections that use different technologies such as CAT6 or Wi-Fi 6.

In that case, it is preferable to replace it. If you received a faulty router from the manufacturer, notify them as soon as you notice the problem and request a replacement.

To avoid this, it is preferable to purchase routers directly from the manufacturer rather than from a third party. You can also rent the Xfinity xFi gateway from Xfinity, which has the added benefit of automatically updating the firmware on a regular basis.

CONTACT SUPPORT

If the problem persists after all of this, it is best to contact Xfinity Support. But, alas, there is only so much one can do. Online support is available for Xfinity products and devices. You can talk to them online or set up a call with an agent. You can also find articles on help and support.

They also offer online chat support 24 hours a day, seven days a week. If none of the above solutions appear to work, consider contacting Xfinity Customer Support for further assistance. Xfinity Customer Support agents are available around the clock via phone and live chat.

The customer care representative will check and confirm if there are any service interruptions in your area. They will also guide you through the steps of setting up your Xfinity Router correctly. If need be, the company may send a technician to your residence or office to troubleshoot and fix the issue.

ORANGE YOU GLAD YOUR XFINITY GATEWAY ISN’T BLINKING ANYMORE?

When inspecting your cables, make sure they’re not connected to any power sources. Dusty cables can cause faulty connections if they are run inside your walls or up in the attic.

Don’t be hesitant to upgrade to a newer Xfinity Gateway Model. They have more modern features, such as Dual-band Wi-Fi, which prevents wireless devices from interfering with one another, and they can provide faster speeds, with a throughput of up to 1Gbps.

 CONCLUSION

Having to deal with an Xfinity router that is constantly blinking orange can be a vexing experience. This, thankfully, does not have to be the case all of the time. Here’s a rundown of what you can do to solve the problem:

1. Wait for the upgrade to complete.
2. Reboot your router.
3. Repair any loose cables and replace any that are damaged.
4. Connect your internet cable directly.
5. Check for any service interruptions.
6. Consider using an Ethernet connection.
7. Examine your router for any issues.
8. Check the minimum system requirements.
9. Contact Xfinity customer service.

The Xfinity router blinking orange is not typical router behavior and should be addressed as soon as possible. Before contacting Xfinity support, try all of the solutions listed above.

Also, if attempting to resolve the orange light issue on your own appears to be too difficult, you can contact the support team right away. Nothing is wrong with that. After all, the goal is to have a fully operational home network in the shortest amount of time.

FAQs About Xfinity Router Issues