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How To Fix Samsung TV Volume Not Working? There are few things more aggravating than sitting down after a long day, turning on the news or your favorite TV show, and discovering that the sound isn’t working. If your Samsung TV’s sound/volume control isn’t working, here’s how to fix it.

Replacing the batteries in your remote, resetting the smart hub, disabling autorun smart hub, or holding down the ‘down’ arrow and ‘pause’ button simultaneously until a message with’remote learned’ appears are all options for resolving the sound/volume control on your Samsung TV.

Problems with the volume of your Samsung TV can quickly make owners wonder if they made the right decision in purchasing this brand. Before you go out and buy a new TV, take a look at this how-to to see if you can solve your volume/sound issues in a few simple steps. Continue reading to discover a plethora of solutions to problems relating to your Samsung TV and volume issues.

How To Troubleshoot Samsung TV Volume Not Working?
How To Troubleshoot Samsung TV Volume Not Working?


With new features being added all the time, it can be difficult to pinpoint what is causing our Samsung TV’s volume to become stuck. I hope the video above on how to fix a stuck Samsung TV volume was useful. If the tips in the video didn’t get your TV volume unstuck, keep reading because I’ll add a few more methods.

In general, Samsung TV volume stuck is caused by apps running in the background or by too many apps using up the TV’s memory, resulting in poor performance. You can improve your TV’s performance by turning off AUTORUN Smart HUB or free up memory on your TV by deleting unused apps.

A. Turn off Smart HUB Autorun in Your Samsung TV

The Smart Hub appears to be causing the volume to become stuck on some Samsung TV models. To prevent the volume from becoming stuck, try turning off the AUTORUN Smart HUB by going to general settings -> smart features -> turn off AUTORUN Smart HUB.

B. Rest the Smart Hub on your Samsung TV

If this AUTORUN does not exist, look for a way to reset the Samsung TV’s Smart HUB and see if that works.

C. Delete Unused Apps in Your Samsung TV

If turning off Smart Hub automatically or resetting it did not resolve the issue, try deleting unused apps from your Samsung TV. We often add too many apps and forget that the TV has limited storage. To see if the volume is still stuck, restart your Samsung TV.

D. Reset the Sound on Your Samsung TV

If that doesn’t work, you can either reset the television as described in the section “Samsung Volume Display Stuck on Screen” or reset the volume internally. To do so, go to Settings > Sound > Expert Settings > Reset Sound > Reset > then Reset to clear all sound settings.

One of these solutions should get your volume back in working order and should keep it from freezing up again.


A Samsung TV has so many different settings that it can be difficult to keep track of them all. These are fantastic TVs for smart apps because they have an easy interface and screens that break the traditional TV barrier.

However, when the volume control on your Samsung TV becomes stuck, you begin to appreciate how good the TV is and wonder how difficult it is to create a product that works as it should. To unlock the volume control on your Samsung TV, you must first reset the pin/code to 0000.

To do so, press the POWER button, then mute the television, then press the numbers 8-2-4, and finally press the POWER button again. This should return the television to its factory settings, after which you can access the menu and disable the V-chip/Parental lock.


If you’re sitting in front of your Samsung TV with your hands in your lap and the remote out of reach of your fingers, but the volume is gradually increasing, you’ve got a problem. This is an issue that many Samsung TV owners have encountered, and it is one that frequently appears on the front pages of question queries with little to no feedback.

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This, however, is your solution. If you notice your Samsung TV increasing the volume without your permission, you must first locate the Intelligent Mode Settings.

These settings control the sound based on the noise in the room as well as other factors and should be disabled to prevent them from acting independently. Go to General Intelligent Mode Settings and turn the settings off. Check out the best Samsung Soundbar.

Alternative Video: Samsung TV Volume Not Working

Samsung TV Volume Not Working



Aside from your Samsung TV constantly increasing without your intervention, users have also reported problems with the sound decreasing on their own.

This problem can be solved by the solution listed above under “Samsung TV Volume Keep Turning Up,” but there is another trick you can try to get your volume to behave properly. To keep the volume on your Samsung TV from dropping, try one or both of these.


To prevent your Samsung TV from turning off on its own, first locate the settings menu on your TV. Once you’ve located the settings, navigate to sound, then to expert settings.

Change the Bitstream to PCM in the HDMI Input Audio Format section of the expert settings. In a nutshell, go to Settings > Sound > Expert Settings > HDMI Input Audio Format > and change the Bitstream to PCM.


It is a problem when the volume on your Samsung TV continues to drop, but it can be even more frustrating when the volume remains at a level that is too low to hear properly. There are several options for resolving this problem.

As a result, if one does not work for your Samsung TV, try a few others or repeat the process a few times before giving up. If your Samsung TV’s volume is too low, first check for updates by going to Settings > Support > Software Update and updating your TV if one is available.

After that, go to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test to test your HDMI cable. If the test indicates that the cable is faulty, this could be the source of your problem, and the cable should be replaced.


It is just as bad when your volume remains too low as it is when your Samsung TV volume remains entirely too high. This can be even more of a problem than the volume remaining too low due to intrusive noise interruption.

To resolve this issue, see the section above titled “Samsung TV Volume Too Low,” but there are other solutions that may work if those do not. To fix the too-high volume on your Samsung TV, try updating the TV and testing the HDMI cable.

If these steps do not resolve or reveal the issue, try disconnecting and reconnecting the cable that connects to the external device, or reconnecting the cable into another available port. You can also connect a different external device to see if the problem was caused by the original external device.

Fix Samsung TV Volume Not Working
Fix Samsung TV Volume Not Working


Aside from the problems associated with your Samsung TV’s volume being too high or too low, you may be experiencing a volume issue that includes no sound at all coming from your device. This issue may cause many Samsung TV owners to turn their devices on and off in the hope that this will resolve the problem.

This may cause the volume to return, but you may need to do a little more to get it back up. If your Samsung TV has no sound, you need to go through the steps to complete a ‘Self Diagnosis’ to determine the problem. Go to ‘Menu’ from the remote, select ‘Support,’ select ‘Self Diagnosis,’ and then select ‘Sound Test.’

If you hear a sound that comes from the speakers of your TV, then the problem does not exist within your device but is likely originating from the soundbar or other attached speakers.


Many times, it appears that the solution to adjusting the volume on a Samsung TV is rather complicated. However, if the volume on your Samsung TV continues to mute, the solution may be simpler than you think.

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The simplest first step is to reset the remote by removing the batteries and pressing the power button for about 10 seconds. If you’ve tried to reset the remote and the volume on your Samsung TV is still mute, try the following solution.

Set the TV to standby and then navigate to Info > Menu > Mute > Power. This should bring up the service menu, where you can scroll down and select ‘Reset.’ Your TV will then turn off and enter Plug and Play mode when turned back on, allowing you to reset the analog and digital tuners.


When your Samsung TV mutes on its own, it can be a major issue for those of you who want to sit and enjoy without the constant issue of interrupted volume.

However, there are times when using the mute button is required, and many Samsung users have reported issues with their TVs being unable to mute or suddenly losing the feature. This is a frustrating issue, but it is one that can be resolved.

First and foremost, you should always check the batteries in your remote to ensure that they are in good working order. If not, they should be changed immediately to resolve the issue of your Samsung TV not muting.

If this does not work, as previously stated, remove the batteries from your remote, hold down the power button for 10 seconds (or 40-60 seconds if this time frame does not work), and then turn the power back on.


There are a few different options for a more general fix to the problems you are experiencing with your Samsung TV that will hopefully get your TV back in working order.

The first suggestion for resolving the volume issue is to simply unplug your Samsung TV from the power source in your wall. Allow at least a minute before attempting to re-plug it in, and this may be your volume solution.

If this does not work, go to the menu using your Samsung TV remote. Select sound from there and then select either additional settings or speaker settings and set the auto volume to normal (Sound > Additional Settings/Speaker Settings > Auto Volume > Normal). This may help to stabilize your volume and get it back into normal working order.


If you’ve been looking for your remote but haven’t found it yet, the volume may need to be turned down. Is it even possible to adjust the volume without the remote, and if so, how do you do it?

Samsung TVs all have a controller on the TV that allows you to turn the TV on, change the channel, change the HDMI, and, yes, adjust the volume. To adjust the volume on your Samsung TV without using the remote, look for the Jog control, which is located on the back or bottom right side of the TV.

It’s small, but you can see the buttons that are labeled with their various functions. Simply press the increase or decrease button on the jog stick to adjust the volume on your Samsung TV without the use of a remote.

Fix Samsung TV Volume Issue
Fix Samsung TV Volume Issue


Samsung TVs are technologically advanced, which is one of the main reasons why so many consumers prefer this brand over others.

However, with as much smart technology as it contains, there may be times when users become a little overwhelmed with the functions of the television and begin to feel a little lost – particularly when it comes to enabling/disabling the volume on their television.

If you believe that the enable/disable volume setting is not available on your Samsung TV, it is most likely that you haven’t found it yet or are looking for the wrong label. To find the setting to disable or enable the sound on your Samsung TV, go to Settings > Sound > Expert Settings > Sound Feedback > and then adjust the sound as desired.

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Beyond not being able to control your volume, not being able to see your volume displayed on your Samsung TV can be equally aggravating.

While this may not be a major issue for some, many users not only use their hearing to dictate the appropriate volume rate of their TV, but also use the volume display to help them determine if the volume is too low or too loud. Here’s how to fix it if the volume display on your Samsung TV isn’t working.

If you want to get your volume to display on the screen of your Samsung TV and are using a soundbar, this could be the problem. You can either remove the soundbar and use different speakers that do not use a volume display or you can reset your tv to factory settings to get the display to pop back up on its own without disabling the soundbar.


You may want the volume display to appear when you increase or decrease the volume on your Samsung TV, but most Samsung users do not want the volume display to remain on their screen for the duration of their viewing session. It can be very distracting if you find that when you adjust the volume, the display remains stuck on the screen.

However, there is a quick fix that will make it vanish in minutes. The most effective way to remove a volume display that has become stuck on the screen of your Samsung TV is to reset the TV.

This does not have to be done internally, but the power cord should be unplugged from the wall while the TV is turned on. Wait one minute, then plug the cord back in, and the volume display should have vanished from your screen.


If the volume on your Samsung TV isn’t working or is stuck, don’t worry; this is a common problem with a simple solution. To begin, reset your TV’s Smart Hub. This will return your hub to its original settings and resolve your volume issue immediately.

As a quick follow-up, go to your app settings and delete any apps that you no longer use. Many of these apps are pre-installed on your TV by Samsung, and some are even added during auto updates.

The problem is that these apps consume valuable memory on your TV, and if you don’t clear that memory, you’ll likely experience the same volume issue in the future. If you’ve tried the first two steps and are still experiencing volume issues, try power cycling your TV and then factory resetting it.

As a last resort, you can contact the Samsung Contact Center at 1-800-726-7864. (8am- 12am EST 7 days a week). I hope this was useful! If you solved your volume problem in another way, please leave a comment below so that I can include it!

Samsung TV Volume Not Working
Samsung TV Volume Not Working

FAQs About Samsung TV Volume Issues

Why is my Samsung TV volume not working?

In general, Samsung TV volume stuck is caused by apps running in the background or by too many apps using up the TV’s memory, resulting in poor performance. You can improve your TV’s performance by turning off AUTORUN Smart HUB or free up memory on your TV by deleting unused apps.

Why did my TV’s volume suddenly stop working?

Turn up the volume on your TV and/or connected media device (streaming player, Blu-ray player, cable or satellite box, etc.). Examine the audio settings on your television and any connected devices. Turn off and unplug your TV and any devices that are connected to it. Examine the TV cables and ports, then the ones on your devices.

Is there a volume button on Samsung Smart TV?

All Samsung TVs have a TV control button that allows you to turn on the TV, adjust the volume, and change the source input. Most TV models will also give you access to the Smart Hub, Menu, and Settings.

How do you fix a TV’s volume when it says it’s fixed?

IMPORTANT: When the television’s Audio Out option is set to Fixed, the TV speakers are turned off and the volume output is fixed. If this is the case, adjust the volume through the audio system using the audio receiver’s remote control.

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