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I have both AirPods and AirPod Pros, and they both have the same problem: they appear to be “connected,” but the sound continues to come from the phone rather than the headphones.

If your AirPods are connected but the sound is coming from your phone, turn it off and then back on your phone’s Bluetooth.

If that fails, go to Settings > Bluetooth > Info > Forget This Device. Hold the button on the back of your AirPod case for ten seconds while the lid is open to repair.

If they aren’t working yet, don’t worry; there are several other tried-and-true solutions you can try. If you follow every step below, I’m confident you’ll be able to get your AirPods working again.

How To Fix AirPods Connected But Sound Coming From Phone?
How To Fix AirPods Connected But Sound Coming From Phone?


If your AirPods are connected but the sound is still being delivered by the device to which your AirPods are connected, the problem is most likely one of improper connectivity. This error can be caused by a faulty connection between the AirPods and the Phone.

However, there could be other reasons, such as software incompatibility or a lack of permission to the app through which you are attempting to listen to audio on your AirPods.

Quick Tips, Hands on Video

  • Repair AirPods that say they are connected but the sound is coming from your phone
  • Repair No Sound Issues Even With AirPods Connected
  • Have you checked the AirPods’ battery life? Because AirPods must be charged in order to function properly. Make sure the AirPods are properly positioned in the charging case and leave them in for an hour or two to charge.
  • Which device do you use with AirPods, an iPhone, an iPad, a Mac, or an Android phone? I’m hoping you know how to force restart the phone that has AirPods connected but no sound.

Solution #1: Restart Paired device and turn off Automatic Ear Detection

My AirPods are paired, but the audio is coming from speakers. Let’s restart your Paired device, such as an Apple iPhone, iPad, Mac, Apple Watch, Google Android, or Windows 10 device, and then try to pair it again. I hope this solves your AirPods sound problems.

Disable Automatic Ear Detection on your iPhone or iPad. Check to see if that solves the problem of AirPods connected but no sound. This trick to fix AirPods audio cutting out sounds strange, but give it a shot; it might work.

  • Open the Settings app on your smartphone or Mac and PC computer.
  • Click on Bluetooth setting
  • Choose AirPods
  • Now turn the toggle Automatic Ear Detection OFF/white.

Solution #2: Clean the AirPods [Sound Blocked]

After using AirPods for a while, they are usually caked in dirt and debris. However, if you keep them clean and maintain them on a regular basis, this will not happen.

Even a small piece of dirt can prevent AirPods from charging, resulting in the same error message that AirPods are randomly cutting out. How do you clean AirPods, and what is the proper method?

First and foremost, you must exercise extreme caution when cleaning the AirPods, as any hard or incorrect movement may cause damage to the AirPods. To clean the AirPods safely, it is best to use a soft object. You might prefer our How to Clean AirPods video tutorial.

Solution #3: Remove Music Volume Level Limit & Audio Balance

Another thing to check when your AirPods are connected but there is no sound, then disconnect, is that the volume of your AirPods is not too low to be heard.

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The Music app on iOS devices has a setting that allows you to control the volume limit. The Volume Limit feature is disabled by default; if it was accidentally turned on, disable it.

  • Turn off Volume [This means set the volume limit on a slider to Maximum] in the Settings app > Music app.
  • iPhone Settings > Accessibility > Audio/Visual > Balance Left or Right [Keep the Slide position in the center to ensure that equal sound is transmitted to both the left and right Airpods]
Remove Music Volume Level Limit & Audio Balance
Remove Music Volume Level Limit & Audio Balance


Solution #4: Update the Devices

It is also necessary to keep your devices updated, especially if you use Apple devices. If Apple releases an update for AirPods, it will be automatically downloaded when the paired iPhone or iPad is connected to Wi-Fi.

So, check the iPhone for updates, and if any pending updates are available, make sure to update it.

  • App Settings > General > Software Update [The most recent available software version is iOS 15, and for iPhone 6 and earlier models, iOS 12.5 is available .5]

Incompatible software can also result in incorrect sound delivery. This is due to the fact that if your Apple device is not running on the most recent firmware, the AirPods and the device may experience connectivity issues.

As a result, you can check for pending updates to ensure that your devices are fully compatible with the AirPods.

Solution #5: Make sure iDevice is connected to AirPods

Many users connect their phones to external speakers, Bluetooth headphones, and other devices. Later, when you try to connect AirPods to your iPhone, these connections cause problems.

I recommend disconnecting the iPhone from any other headphones or external speakers and only pairing the AirPods with the iPhone. Make sure the iPhone is connected to the AirPods by going to the Bluetooth menu in the Settings app.

Solution #6: Resettings & Reconnect AirPods

When AirPods are connected but there is no sound on Spotify, it is a specific app issue, and you should reconnect AirPods. We’ll reset AirPods and connect to the iPhone in the same way we did with the iPhone. Here’s how to reactivate your AirPods.

  • Insert the AirPods into the case.
  • Close the Charging case’s lid.
  • Now, lift the lid.
  • Hold down the charging case’s backside button until the light flashes amber and white.

Is your iPhone not connected to any other headphones? Still, the AirPods are connected, but there is no sound? It’s time to pair the AirPods with your iPhone. It is possible to do so by following the steps below.

  • Settings app > Bluetooth. Tap on info next to AirPods and then on Forget This Device.

This will un-pair the AirPods from iPhone, now you have to pair them like before. This is the complete guide on How to Pair AirPods to iPhone/iPad.

Solution #7: Hard Reboot Your Device

Something is stuck and Runtime Software Glitch creates the problem on increase Volume on Airpod Either Left or Right. And Unable to increase or Change from your Paired iPhone/iPad/Apple Watch or Mac. hard reboot your Paired device is a formal solution. and Feel expected to work after a hard reboot.

  • [No Home Button] iPhone: Quickly press and release the volume up and volume down buttons, then only press and hold the side button. until you see the Apple logo on a black screen on your iPhone Wait 15 seconds before turning on by holding only the side button. iPhone 7/7+, 6S/6S Plus users can only use the Volume Up or Down and Side buttons. Users of the iPhone 6/6+ can use the Side and Home buttons.
  • Apple Logo > Shut Down is available to Mac users.
  • Apple Watch: Hold down the Digital Crown and Side buttons until the Apple logo appears on the screen. Now, only use the Apple Watch’s side button to turn on the backlight.
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Solution #8: Update Your Airpods Firmware to Fix Airpods low volume issues

To keep your AirPods sound tip-top, then your AirPods run with the latest software that is highly required. Kindly watch my bottom video tutorial to make your Apple wireless earbuds firmware version updated.

Update Your Airpods Firmware to Fix Airpods
Update Your Airpods Firmware to Fix Airpods


AirPods connections are occasionally hampered by temporary cache files or the most recent firmware updates. However, it is a minor problem that can be resolved by performing standard troubleshooting.

  1. So, if your AirPods are connected but there is no sound on your MacBook Pro, let us try to fix it by disconnecting and reconnecting to the MacBook Pro, as well as other options. Go to the MacBook Pro’s System Preferences and select Bluetooth. Turn off Bluetooth and then on again, then hover the mouse over the AirPods and click the X. Place the AirPods in the charging case and open the lid; then, press and hold the back button until an amber light flashes white. Check your MacBook now; AirPods will appear on the Bluetooth screen; click Connect.
  1. The next setting to check is the audio balance of the AirPods; if the left AirPod’s volume is low or the right AirPod is louder than the other, the audio balance is required. Select AirPods and adjust the Balance slider in System Preferences > Sound > Output tab. Make sure the Output volume is set to high as well. Furthermore, if everything is already perfect, drag the Volume slider twice or three times from low to high and vice versa; this tip also worked for me.


When you connect your AirPods Pro or AirPods and there is no sound on Windows 10, you may need to configure and tweak a few settings on your Windows 11 PC. Take the next step in the sequence.

  1. Set AirPods as the default playback device for Windows 10 by searching Sound in the Settings app. Set AirPods as the default player for your PC by clicking the Output tab and selecting the AirPods that are currently connected to your Windows PC. Another option for selecting AirPods as a playback device is to click on the Sound icon and then select AirPods.
  • Alternatively, in the taskbar, click the Sound icon and increase the volume.
  • Make sure Bluetooth Support is turned on in Windows 10, then navigate to Services (search for Services) and locate Bluetooth Support Services. Set the Startup type to Automatic and press the Start button.
  • Still, if your AirPods are connected but there is no sound on your Windows 10 PC, you must manually update the Bluetooth Driver. Visit your PC/official Laptop’s website and enter the model number to download the Bluetooth Driver, or search for Device Manager and right-click on Bluetooth to update it.
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If AirPods are not working with Chromebook or there is no sound from AirPods on Chromebook, you may have made a mistake when connecting AirPods to Chromebook.

  1. Have you updated the Chromebook’s firmware? If not, go to Settings > Check for updates and update ChromeOS to the most recent version. As an example, I’ve written the steps for the Samsung Chromebook.
  2. From the taskbar, check the Sound Levels on your Chromebook.
  3. Select your AirPods as Output Sound next to the Sound icon.
  4. AirPods should be disconnected and reconnected.


My friend asked me the issue “my airpods are connected, but the sound is coming from Speaker”. So trigger the potential solution with him and that’s works like a charm. Follow the below steps one by one. Becuase there is a problem either on AirPods or to your Android mobile or Tablets.

  1. Check that both the left and right AirPods are fully charged. Keep both the left and right AirPods in their charging cases, and charge them for at least 15 to 30 minutes using a direct wall plug.
  2. Hard reset your AirPods and then try to pair with your Android phone: To hard reset your AirPods Pro, keep both AirPods in the charging case and press and hold the charging case’s back button until the amber light blinks out. Now, open Bluetooth on your Android phone, navigate to Bluetooth settings, and tap on the AirPods name to pair. You will receive the message Connected. Airpods Enable for Audio Call is also enabled.
  3. Restart your Android phone or tablet. and try once more

Alternative Video: AirPods Connected But Sound Coming From Phone

AirPods Connected But Sound Coming From Phone

CONCLUSION On AirPods Connected But Sound Coming From Phone

So, these are the solutions to the problem if the AirPods are connected but sound is coming from the phone. As previously stated, the problem is primarily due to connectivity and should be resolved after restarting the device or resetting the AirPods.

However, you can also see if the problem is limited to certain apps. In that case, you should determine whether or not those apps have Bluetooth permission. If none of the solutions work for you, I strongly advise you to contact Apple Care or visit your nearest Apple Store.

FAQs About AirPods Issues

Why are my AirPods connected to my phone but not playing anything?

What exactly is this? If your AirPods are connected but the sound is coming from your phone, turn off and then re-enable Bluetooth on your phone. If that doesn’t work, navigate to Settings > Bluetooth > Info > Forget This Device. To re-pair, press the button on the back of your AirPod case for 10 seconds while the lid is open.

Why is there no sound coming from my AirPods?

Examine each AirPod’s microphone and speaker mesh. If you see any debris, clean your AirPods according to the instructions in this article and see if that solves the problem. Set the balance to the middle by going to Settings > Accessibility > Audio/Visual > Balance.

Why are my AirPods not playing sound on Find My iPhone?

If your AirPods are not in use. You can’t find them by playing a sound, but you might be able to get directions to where they were last connected. If they do come back online, you will receive a notification on your iPhone, iPad, iPod touch, or Mac.

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