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The Vizio TV is great until it won’t turn off or won’t stay on. If you have encountered this issue, there are a number of possible causes. This article will go over every possible problem with your TV and how to fix it.

If ‘Auto Off’ is enabled, there is a power surge, the TV overheats, ‘CEC’ is enabled, the TV cable is loose, another device is interfering, or the main board is broken, the Vizio TV will turn off. If it won’t turn off, the problem is most likely the input device, an overloaded internal memory, or a faulty remote.

As you can see, there are a number of potential causes for your problem. I’ll go over each of these in more detail below. You can also find general troubleshooting tips for any electronic device. Vizio, like other smart TV brands, isn’t without flaws.

Some users have reported that their Vizio TV will not turn on or off, but this is not an insurmountable problem. Here are some ideas for how to fix it. It’s exasperating to have a smart TV that won’t turn on. Taking it to the service center can be costly. Don’t worry, there are steps you can take to try to solve the problem on your own.

How To Troubleshoot Vizio TV Wont Turn Off?
How To Troubleshoot Vizio TV Wont Turn Off?

How To Fix Vizio TV Wont Turn On Issue? (10 Solutions!)


Some people have had the opposite issue, where their Vizio TV will not turn off. This is often described as the screen going dark, but a backlight remaining on. Below are some fixes that have worked for this specific issue.

1. Change the TV Input

When the TV is set to a specific input, it will occasionally refuse to turn off. If you change the input or return to the TV’s main menu, you may be able to turn the TV off.

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As previously stated, this could be a problem with the CEC features. If this is the case, you might want to disable this feature. The input device is most likely sending mixed signals to the TV and interfering with the user’s commands to turn off the TV.

2. Discharge the TV’s Internal Memory

You can also perform a hard reset. Sometimes the internal memory becomes overloaded and needs to be discharged.

When you hold the power button for 30 seconds and keep the TV unplugged, you are allowing the memory to be discharged.

How To Reset Vizio TV That Won’t Turn On? (4 Easy Methods To Try)


If it’s only the remote that’s not turning off your TV, there could be a problem with the remote itself. To begin, replace the batteries in the remote to see if that is the source of the problem.

However, this would cause all of the remote’s buttons to fail. Make sure nothing is in the way of the infrared signal between the remote and the TV. If the path is clear and you have new batteries in your remote, try resetting it.

1. Reset the Remote

Remove the batteries from your Vizio remote and press each button several times to reset it. This will drain the remote’s residual charge, clearing any malfunctioning components. It will also aid in the removal of any debris that may have become lodged beneath the power button.

If none of these methods work, try some of the general troubleshooting methods mentioned earlier in this article.

Alternative Video: Troubleshoot Vizio TV Wont Turn Off

Troubleshoot Vizio TV Wont Turn Off

SEE ALSO: How To Fix Vizio TV Keeps Restarting Issue?

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When your Vizio won’t turn off but you can see a backlight, the problem could be the device input or an overload of the TV’s internal memory. Fixes for these issues can be found above.

This has been especially problematic with cable/set-top boxes. When you turn off the TV, the screen goes blank but not completely black, and then comes back on as soon as the cable remote registers that you are using it.


If the TV detects overheating, it will turn off. If this is not the case, it is possible that the sensors are broken and must be replaced. This entails replacing the TV’s mother board or arranging for a technician to inspect the TV.

If the problem is overheating, you should find that lowering the processing power and cooling the TV will help. Begin by directing a fan at the back of your television (the hottest part). Reduce the processing power, and thus the amount of heat generated, by lowering the TV’s brightness, sharpness, contrast, and color.


If none of the above work, your only option is to contact Vizio support. This solution also applies if you have exhausted all other options for resolving the Wi-Fi issue in Vizio TV or the “SmartCast TV not available” message.

Vizio has some issues that some of its customers are having. If your Vizio still won’t turn on or off, your only option is to contact Vizio support. Hopefully, one of the above suggestions will help to resolve this smart TV problem.


That’s all there is to it for tips on how to fix a VIZIO TV that won’t turn off, as well as other common issues with the VIZIO smart TV. If none of the above works, contact their customer service. I hope my suggestions are helpful and that your television will work properly again.

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If you run into any difficulties while using the methods described above, please let us know in the comments section and we will gladly assist you. If this article was helpful to you in any way and you were able to fix your TV, please share your thoughts in the comments section.

Vizio TV Wont Turn Off
Vizio TV Wont Turn Off

FAQs About Vizio TV Turn Off Issue

How do I force my Vizio TV to turn off?

Method 2 for Hard Resetting a Vizio Smart TV. Turn off your television but leave it plugged in. Keep both the CH+ and CH- buttons on your TV remote depressed. Press and hold the Power button on the remote for about 5 seconds before releasing it.

Why is my Vizio TV stuck and refusing to turn off?

Due to firmware bugs, hardware malfunction, a poor internet connection, or system settings, the Vizio TV will freeze or turn off. To resolve this, restart the TV or modem/router, restore factory settings, update the firmware, reinstall apps, or disable Auto Power Off and CEC.

What do you do if your TV wont turn off?

Unplugging the power cord for at least 60 seconds, plugging it back in, and turning it on with the remote – assuming it has working batteries – should resolve this issue.

How do you turn off a Vizio TV that has frozen?

Unplug the power cord from the wall or outlet (whichever is more accessible). Hold down the power button on the TV’s side for 3-5 seconds. Reconnect the power cord to the TV and turn it on.

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